How do I request a quote?
1. Browse all products available via the Inventory section
2. Choose the items that you will need
3. Fill out the "Contact Us" FormÂ
4. Submit request
5. We will respond to inquiry within 24 hours during standard business hours with a detailed quote
What are your office hours?
Monday:Â 8:00 am - 6:00 pmÂ
Tuesday:Â 8:00 am - 6:00 pmÂ
Wednesday:Â 8:00 am - 6:00 pmÂ
Thursday:Â 8:00 am - 6:00 pmÂ
Friday:Â 8:00 am - 3:00 pmÂ
Saturday:Â CLOSED for onsite installations
Sunday:Â CLOSED for onsite installations
How do I secure my booking?
We require a deposit paid within 3 days from initial invoice issue date. Deposits are non-refundable. When placing an order, we are limited to how many orders we can take for a particular day, so we are reserving you a spot that date and possibly turning away others the closer we get to your date.
When should I place my order?
We work on a first come first serve basis. What does this mean you ask? As soon as you know that you're having an event, reach out to us for availability/quote.
What is your cancellation policy?
Once your event is booked, that time slot is reserved for you and supplies for your event are ordered. Orders canceled 30 days or more prior to your event are eligible for a credit for your next event equal to monies paid, however no refund will be given. Orders less than 30 days from the event are not eligible for cancellation. Refunds are not provided on any orders.
Is delivery and pick-up included in the hire charge?
No. Delivery & Pick-up fees are additional charges based off the amount of items hired, location, and accessibility. To request a full quote please fill out all required information in the Inquiry Form.
Which services do you offer?
We offer balloon decor for all occasions, whether you need a simple bouquet or a massive installation to celebrate your special day! In addition to this, we offer Prop Rentals (Check-out our Inventory Page), Dessert Table Setups, and Styling/Planning! No event is too big or too small. Contact us today to begin planning your event :)
How long do helium balloons last?
All latex balloons are porous by nature - this means that once they are blown up, they will gradually begin to shrink. In an attempt to combat this, we use a higher quality latex than what you would buy at your local party store. Additionally, we can coat your balloons with a special fluid to increase the float time.
Approximate Float Times (interior usage):
- 11" Latex balloons will last up to 8 - 12 hours
- 16" Latex balloons will last up to 30 hours
- 24" Jumbo Latex balloons will last anywhere between 2-4 days
- 36" Jumbo Latex balloons will last anywhere between 3-5 days
*Float times will increase with Hi-Float
Please note: Balloons are sensitive to extreme weather conditions such as heat, cold, and humidity. For best results, it is highly advised to keep helium balloons indoors. If they must be outdoors, the float time will decrease due to weather conditions. ALSO, Jumbo balloons with accessories such as tassels will float for a shorter amount of time (1-2 days).